YASH is a trusted AMS “Partner of Choice” for Fortune 500 companies. Our comprehensive and scalable NextGen AMS framework is powered by YASH proprietary 3D methodology and aligned to ITIL standards. With continuous service improvements and transformation at its core, YASH NextGen AMS helps organizations realize sustained business outcomes from their application portfolio investments.
Gartner has predicted that by the end of 2019, IT service desks using machine learning technologies and artificial intelligence will free up almost 30 percent of the global support capacity.
The journey towards “Zero incident” capabilities is aimed at the twin objectives of improving the end-user experience and optimizing the overall operational cost.