IT Service Management.
Provide high-quality services, enhance productivity, and actionable insights by consolidating the ITSM solution.
ITSM empowers businesses to take charge of IT service
Service Offerings
e performance with real-time visibility and control over end-to-end ITIL processes. Stay on top with well-paced enhanced service outcomes, easy upgrades, and customizations available with the robust Now platform.
Service Offerings.
Using the ServiceNow IT Service Management (ITSM) software, YASH can help you in consolidating and automating your fragmented services, old-fashioned tools, and out-of-date systems. YASH ITSM Solution uses prebuilt ITIL best practices and guided configuration to get your service desk working that keeps improving its operations.
Incident Management
Monitor your IT failures and speed up the process of restoration.
Change Management
Reduce the expenses for managing risks of rapid and continuous disruptions. Approvals automation and control will improve your change during the DevOps process.
Knowledge Management
Collect and disseminate knowledge for increasing the efficiency of the business.
Problem Management
Determine the underlying causes of problems and prevent future disruptions proactively.
Service Catalog
Enhance your service delivery with automation and management of the service catalog process flow. Manage your requests and ticketing services from a single service portal.
Asset Management
Manage the costs and lifecycle of your hardware and virtual assets.
Explore our exclusive offerings in Data and AI here.
Spotlight.
ServiceNow helps drive application enhancement at leading Airlines
A global airlines leveraged ServiceNow for improving IT posture and technical preparedness
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Strengthened control and governance in IT spend management
YASH enabled Procurement Intelligence with ServiceNow for leading Manufacturing Hub
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Pragmatic and leaner IT inventory control and network security
Continuous service availability with real-time visibility for a global healthcare entity
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Accelerate the Digital Evolution with YASH-ServiceNow
Value-driven transformation for fueling IT modernization and continuous innovation
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CxOs come together to understand the next step forward in the new normal
The keyword here is, answer. Many questions have come up in terms of business continuity and the reshaping of the work culture. This virtual roundtable brings together distinguished experts as panelists, who are CxOs leading their organization’s ef
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YASH Differentiators.
With our expertise in Service Management Processes & Services Availability, YASH SME’s and Business Process & Tool experts assist organizations in improving their existing service management processes and service availability. Businesses have been able to achieve a 10%-15% decrease in the meantime to repair (MTTR) time due to the dedication of engineers to solve problems and decrease in the cost of the customer support department between 30% – 50%. We have helped our clients in achieving a 200% ROI from the ServiceNow Platform. Using our automation experience and expertise, we help you track ticket and incident creation using chatbot, slack, MS teams, and skype in an Omni-channel environment.
YASH Perspectives.
How Enhancing Experiences is at the Core of Digital Transformation in BFSI
Saurabh Kashikar
Service Integration and Management– A Service Capability & Not a Process
Lakshmi Nanduri
Fusion of Analytics and Service Management in Today’s Digital Age
Lakshmi Nanduri