Customer-Centric retail experience

Ubiquitous access to information has led to a steady yet dramatic power shift from retailers to consumers, bringing pressure on retailers to reinvent traditional & online retail business models that are innovative, agile, competitive, and enable new ways of driving revenues. Such a rapidly evolving business environment requires retailers to straddle the traditional and digital paradigms seamlessly to sustain and thrive in the hyper-competitive space.  

The sector needs agility and flexibility to handle customers 24×7 and ensure that they get personalized shopping experiences. We have leveraged the Cloud, Machine Learning, AI, Microservices, and APIs to help retailers anticipate customer needs through data analytics-led insights and seamless omnichannel interactions.  

These strategic priorities can be addressed with technology only when orchestrated harmoniously with a forward-thinking, impact-led roadmap, enabling retailers to stay fit, flexible, and relevant for the customer into the future. 

Are you facing any of these challenges as you chart the way into becoming a digital retail enterprise?

  • Designing in-store and online processes to best support innovations and profitability
  • Delving deep into promotions and ensure momentum and profitability
  • Ensuring engagement and loyalty with customers even when they are not shopping
  • Sustaining day-to-day operations ( through peaks and troughs) with transparency, compliance, and governance
  • Creating a competitive niche in a hyper-competitive ecosystem
  • End-to-end spend visibility, management & analytics across the organization and identify cost-saving opportunities
Case Study

Provides Rapid ROI and Positions Leading Online Retailer for Future Growth.

  • Scalable system that will grow with the company
  • Greater information transparency
  • Data accuracy increased to 100%
  • Enabled workforce-related decisions using real time information

Increased employee productivity due to streamlined collaboration, communication, and easy access


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Service Offerings.

Infrastructure Management

  • Cloud Technology Management Services
  • Unified Communication and Device Management
  • Big Data and Database Management
  • Managed Infrastructure Services (GNOC) 24*7

Customer Experience

  • Location-based experience personalization
  • Omni-channel experience
  • Customer mobilization 

Analytics & Business Intelligence

  • Marketing and Business Analytics
  • Revenue Management
  • Customer and Digital Analytics 

Mobility Solutions

  • Mobility Advisory Services
  • Mobility Application Development Services
  • Mobility Quality Assurance (QA) Services
  • Enterprise Mobility

Application Lifecycle Management Services

  • Transformation centric NextGen AMS  
  • Modernization, Implementation & support  
  • DevOps & SecOps 
  • Quality Assurance & Testing

Digital Advisory & Consulting

  • Digital roadmap  
  • Advisory & consulting 
  • POC-POV-Implementation -Value realization in areas like RPA, AI & ML

YASH Value Proposition.

By connecting operations, consumer data, and supply chains, YASH’s agile digital retail transformation framework ensures that clients realize positive business outcomes. We offer solutions that provide a personalized and seamless experience by redefining customer journeys. We enable retailers to streamline operations with technologies such as IoT, Cloud, Analytics, and Machine learning to derive actionable consumer and business insights and aid better decision making.

  • Customer-centric omnichannel planning, optimization, and management: Identity, predict and anticipate unspoken customer needs and offer targeted assortments of services both online and in-store
  • Predictive inventory and hands-free demand-supply orchestration: Flexible leverage forecasting, similarity, and clustering business services with real-time data at fingertips
  • Competitive niche and responsible leadership: Demonstrate reliable performance with agility and custom integrations to create your competitive place in the industry
  • Purposeful execution and applied intelligence: Maximize profit margins with a data-driven predictive roadmap of impact for stakeholders, consumers, and the ecosystem at large
  • Navigating the brick-and-mortar cost curve: Maximize the cost, efficiency while lowering TCO of the stores both physical and virtual leveraging automation and other front-line technologies
  • Modernization of application landscapes: YASH designed DART framework helps to rationalize and modernize IT application landscapes
  • Building collaborative partnerships with complementing providers: Our collaboration with complimenting providers helps innovative solutions spanning across retail functions

YASH Perspectives.

Digital And Automation , Supply Chain
Digital And Automation , Supply Chain
Digital And Automation , Supply Chain

Impact of digital supply chain on supplier collaboration

September 26, 2020 by Alan Witthuhn

Digital And Automation , SAP

Supply Chain Visibility, Responsiveness and Resilience

September 26, 2020 by Vijaya Kumar Pisupati