Measurable Outcomes
20–30% Lower TCO
Decrease total cost of ownership of running applications by 20-30%
Reduce TCO by optimizing the SAP environment, and ensure you get the most out of your SAP investment
10%+ Value Realization
Achieve at least 10% of contract value as additional benefits through value-focused delivery
Access to certified experts with deep industry knowledge and technical skills
Improved SLA Compliance (YoY)
Year-on-year improvement in SLA adherence levels through increased operational efficiency
SLAs to meet the business needs and performance goals
Predictive Availability Uplift
Increase application availability using data and analytics for predictive maintenance
Automation in monitoring, batch job processing and ticket triaging
90%+ End-User Satisfaction
Achieve end user satisfaction levels of >90% through proactive user interaction
Metrics, KPIs for tracking the operational elements and increased collaboration between IT and business
Application Portfolio Optimization
Seamless transformation and rationalization of your application landscape
Adapt to the changing business needs, providing the right level of support as the business evolves, without locking into rigid contracts
YASH Differentiators.
Integrated Suite of AI Powered AMS Accelerators & Capabilities
YASH’s AI-led AMS ecosystem is powered by a robust suite of proprietary tools and intelligent accelerators designed to automate complex workflows, enable self-healing, and simplify platform management—driving proactive, predictive, and outcome-driven operations.
AI Powered Application Monitoring
- Proactive detection of anomalies, performance degradation, and risks before business impact
- Real-time visibility with actionable insights & KPI reports.
Intelligent Incident & Problem Management
- AI/ML-driven auto-triage, auto-routing, and root-cause analysis
- Predictive insights to prevent recurring issues and reduce ticket volumes
Automation & Self Healing
- Intelligent automation using Ask Athena, and GenAI-powered tools
- Automated remediation, password resets, and recurring issue resolution
Unified Collaboration & Service Management
- Seamless ServiceNow–Teams integration
- ML-powered ServiceNow automation for optimized ticket handling and faster resolution
Governance, Compliance & Control
- Automated role management, mass assignments, and audit-ready compliance reporting
- Streamlined BASIS and ITIL-aligned operations to ensure stability and uptime
Enhancement & Continuous Value Delivery
- Continuous optimization using data-driven insights and usage analytics
- Strategic efficiency accelerators using our proprietary platform
Knowledge & Experience Management
- Accelerated knowledge transfer with AI-curated insights
- Institutionalized intelligence for faster onboarding and consistent service quality
Customer Experience
Spotlight.
Analyst Recognitions
