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Realize enhanced value for your IT
Based on our vision of “Moving towards Zero Maintenance,” the journey takes you through the efficiencies realized, and the value unlocked through a structured and measurable approach.
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Deliver superior customer experience
Businesses rely on ‘Underlying IT systems and Technology Capabilities.’ While IT must be flexible to meet the changing business needs, IT and business alignment are at the forefront in our endeavors. We pursue this by taking complete ownership of the SLAs, oriented towards business priorities.
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Innovate, Evolve and Re-integrate
Continuous innovation and transformation is the need of the hour
to achieve better business outcomes. YASH’s forward-looking approach does not just focus on transformation but believes in a future state that is optimized and well-integrated, and this is a continuous process.
The four pillars of our AMS philosophy through which we realize this vision and the goals of our Customers:
- Being Agile to meet the customer needs
- Being Efficient in meeting the service level expectations of the customer
- Being Transformative in consulting and advising self-sustainable, technology-focused, and intelligent solutions
- Being Industry oriented by leveraging YASH domain capabilities to deliver industrialized services
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Operational Excellence:
Improve efficiency through a structured and systematic approach that brings in ITIL alignment, SLA adherence, and other industry-leading best practices for enhancements and governance. Leverage these elements to reduce operational costs by lowering incidents/tickets and improving time to resolve them.
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Service Excellence:
Leveraging elements of continuous service improvements, automation, and optimizing business processes, the focus is on delivering a much better experience to the end-user. IT and business alignment form a crucial part of this approach.
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Future Readiness:
Reducing time to market, modernizing the current application portfolio, rationalizing the application landscape, and making all the applications relevant for future needs are the highlights in this phase.
