Agentic use cases (Boomi + Agentforce)

  1. Event Streams spot carrier delays → Boomi updates orders/invoices → Agentforce messages customers, opens cases, and proposes make-good.

  2. Boomi Flow gathers KYC/agreements → Boomi creates partner records/EDI routes → Agentforce schedules first-order enablement tasks.

  3. Boomi aggregates ATP across ERPs/WMS → Agentforce validates quotes and adjusts promise dates inside Salesforce.

  4. EDI 810/812 ingested via Boomi → anomalies flagged → Agentforce drafts credit/rebill workflows for approval.

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