YASH designs support frameworks for all aspects of support needs, covering basis technology, functional and technical support, freeing up valuable internal IT resources to focus new initiatives and mission critical objectives. Our robust AMS methodology allows you to develop a customized support model that is based on your needs, your technologies, and your budget.
We have extensive experience in developing customized, flexible solutions for application management. Our services are cost-effective and enhance the life of your SAP system over the long-term. We deploy an end-to-end operations strategy that incorporates your existing solution to changing market and business requirements. We reduce the total cost of investment of your IT infrastructure and maximize your ROI in SAP investments.
Application Management Services framework from YASH works with any application and centers around proactive, preventive and perfective maintenance. YASH's robust System Health Check Accelerator helps to optimize the management of SAP applications providing a robust and detailed system health check. The results from the health check allow a quick and easy transition to a partner for AMS support related activities. This service, when coupled with YASH's customer-specific AMS maintenance and support models, significantly shortens knowledge transfer and produces a snapshot of functionality to get your customized support model up and running fast.
Key advantages of YASH's customer-centric AMS models:
- An SLA gives contractual certainty and delivers tangible, measurable results
- Access to the right functional and technical expertise available for a comprehensive support experience to service your global user base
- Holistic SAP and neighborhood support to solve driving business issues
- Six-sigma-based approach that uses quantitative statistical methods to substantiate the qualitative improvements
- Proactive problem identification and resolution to minimize user impact
- Preventive root-cause fixes to reduce the incidence of issues and risk
- Roadmap to evolve from a 'patched' system to an agile, optimally utilized and Best-Practice-oriented state
Learn more about our Maintenance & Support and System Health Check serivces.
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