Join YASH's client, Derstine's, and SAP to discuss how to improve customer service and drive revenue.
Today's distributors are looking for an edge to improve customer service and drive revenue. Join this panel of experts and users for a discussion on the tactics that can help you improve your sales effectiveness. During this Webcast, you'll learn how to:
- Use mobile applications to drive customer loyalty – It's no secret that distributors are trying to become more valuable to customers. By providing value-added services, such as mobile applications for customer order entry, material status, and proof of delivery, you can make it easier for customers to do business with you.
- Use customer stratification and cost-to-serve information to determine the right sales model for each of your customers – Right now, you have customers who create profit and customers who destroy profit; wouldn't it be nice to know which ones are which? Learn how you can use cost-to-serve information to line up your company's resources to best serve your customers.
- Use systems to standardize and automate business processes as a competitive advantage – By standardizing and automating business processes, you can drive cost out of your systems and ensure that your customers are receiving the service they expect.