Manufacturing industry solutions provide a holistic view of the extended enterprise thus, facilitating seamless information flow, easier decision making based on real-time information and a single version of truth.
During the Accelerator program, we implement one of the following solutions listed in the three challenge areas using a portal as the delivery vehicle.
Manufacturing Operational Excellence |
Ensures constant innovation in products and services, creating lean and agile manufacturing processes, enabling collaboration across fragmented manufacturing facilities, and retaining and motivating workforce.
|
Lean Manufacturing Enablement: Key features include integrated plant operation systems to enable collaborative manufacturing strategy, work in progress (WIP) tracking by integration with manufacturing execution systems (MES) and ERP systems, and integration with order management systems for demand-driven production.
New Product Life cycle Management: Providing an integrated environment for engineers, manufacturers, suppliers, sales and marketing to effectively share information and collaborate on product designs, evaluation of product portfolios, rapid product development, and improving product quality.
Project Portfolio Management: Features include Project Selection using scorecards, Project Scheduling, Resource Allocation, Progress Tracking, and Project Dashboard.
KPIs and Dashboards: Role-based dashboards for access to real-time and event-based data from production, order fulfillment, supply chain and logistics, and human resources information systems.
Collaboration and Knowledge Management: Key features include global collaboration tools like instant messaging, discussion forums, wikis, blogs, podcasts and enterprise content management systems.
Employee Self-Service: Provides online functionality for performing self-service transactional services such as recruiting, performance assessment, learning management, travel and expense management.
|
|
|
Supply Chain Collaboration |
Enables collaborative business processes across the extended supply chain to improve business agility and better respond to changes in supply and demand.
|
Supply Chain Visibility: Integration with existing systems for Global Inventory Visibility, Logistics Management, Inbound and Outbound Visibility, and Supplier Management.
Supplier Management: Features include Supplier Sourcing, Procurement, Supplier Collaboration, and Supplier Performance Management.
Transportation Management: Features include Driver and Vehicle Allocation, Route and Fuel Optimization, and Driver Management.
Warehouse Management: Features include Inbound Processing, Outbound Processing, and Facility Layout Optimization and Storage.
Inventory Management: Features include Global Inventory Management across multiple locations, supplier integration for better inventory replenishment, and demand forecasting.
Order Management: Features include order consolidation across all channels, real-time inventory visibility, dynamic sourcing of inventory across locations, and real-time visibility into the status of order.
|
|
|
Customer Service |
Helps you execute on the B2C strategy by building brand awareness, enabling online transactions and service delivery, and promoting sales.
|
Sales Order Management: Features include order entry, order fulfillment, pricing and billing, and historical data analysis and decision support.
Aftermarket Sales and Service: Features include demand forecasting, warranty life cycle management, repair/replacement requests, and spares inventory.
Dealer Management: Features include product and parts management, customer service, marketing support and performance management.
Returns and Recalls Management: Features include development and coordination of recall program, shipment tracking and recalls management.
Customer Self-Service: With features like searching products, checking order status, providing online help and FAQ's, live chat, email and phone support.
Integrated Sales and Marketing: Features include sales trend analysis, marketing campaign management, and customer segmentation.
Online Product Catalog: Providing information about product and service category, detailed specifications, images, pricing information.
Sales Report and Web Site Statistics: Features include sales reports, viewing web site statistics, repeat orders, click trials and frequent searches.
|
|
|
|
To know more how your organization can get a jumpstart using these solutions, let us call you or send us your requirements or needs or write to us.
|
|
