Customer Relationship Management (CRM) provides the technology to support your customer management strategy. CRM supports your sales, marketing, support, and service teams with a single view to ensure that customers have a consistent experience with your organization no matter where, how, or when they interact. One important CRM aspect is to analyze, understand, and utilize current trends to strengthen the relationship using technology with your customers.
YASH partners with SAP, Oracle, and Microsoft to provide innovative CRM solutions that improve customer experience through process transformation. Our offerings on Oracle extend across Sales Cloud, Service Cloud, Marketing Cloud, Platform Application Development, and Cloud Integration. We also partner with Microsoft to provide end-to-end Microsoft Dynamics CRM services, including advisory, implementation, and maintenance. YASH’s services enable multi-channel customer connects, enhance your customer loyalty, and help you achieve new levels of profitability.
YASH CRM Service Offerings
YASH CRM practice has strengthened the implementation capabilities; end-to-end management consulting and system integration expertise coupled with a strong, on-site and off-shore delivery model and standard quality management processes.
With the help of CRM services, our customers achieve clear customer insights, integrated system architecture, increased sales performance, efficient service processes, reduced IT infrastructure spend, reduced costs for sales, and servicing. YASH services include cloud, mobile, social media, master data management, and real-time analytics services and components.
YASH Value Propositions