To counter the unprecedented risks and complexities of the evolving global business environment, it is critical for organizations to not only develop a state-of-the-art IT infrastructure but to complement it with an efficient service desk. An IT service desk serves as a single integrated focal point, supporting the increasingly diverse range of technologies and platforms, and also matching the level of personalization and speed that an evolving business demands.
Boost operational efficiency with YASH’s 24×7 IT service desk solutions
YASH Technologies’ comprehensive IT service desk solutions help organizations implement, transform, and consolidate service desks by leveraging industry best-practices and domain experience.
Whether onsite or offshore, YASH provides 24 x 7 support with complete ticket management throughout the entire ticket lifecycle, from open to close. We offer multilingual support across technologies to cater to clients worldwide. We leverage a centralized service management system, ACD, and more to offer best practices and service delivery to clients.
Our IT Service Desk solution leads to cost-effective business alignment and operational efficiencies and offers a migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.
We offer a wide variety of services for end user including:
Get more than what you think from YASH Technologies
YASH has a rich history of supporting & transforming IT Service Desks of multiple Fortune 500 organizations. Our clients can access the full spectrum of support services, per ITIL standards. More than 50% incidents or user requests are resolved first-time by first-level support – meaning impacted employees will be equally productive.
Clients can expect continuous improvements over time regarding service level and cost improvements.
Aaseya IT Services, a YASH Technologies company is delighted to be sponsoring Customer Engagement Summit 2020 on 24 March, 8:30 AM GMT, London, UK. Join us to learn how leading brands are partnering with Pega to drive breakthrough results with AI and intelligent automation. Read more.
Soltius ME, a division of YASH Technologies is proud to associate as Bronze Partner for the 6th annual HR Tech MENA Summit on 14-15 April 2020 at Sofitel Dubai The Palm, UAE. Read more
Visit YASH Technologies at UKISUG Connect. 1-3rd December | ICC, Birmingham Stand P19. Meet us to discuss how you can enhance value realization from your current SAP investments whilst adopting the latest SAP technologies to address complex business problems. Register Now
Type in a topic service or offering and then hit enter to search