To counter the unprecedented risks and complexities of the evolving global business environment, it is critical for organizations to not only develop a state-of-the-art IT infrastructure but to complement it with an efficient service desk. An IT service desk serves as a single integrated focal point, supporting the increasingly diverse range of technologies and platforms, and also matching the level of personalization and speed that an evolving business demands.
Boost operational efficiency with YASH’s 24×7 IT service desk solutions
YASH Technologies’ comprehensive IT service desk solutions help organizations implement, transform, and consolidate service desks by leveraging industry best-practices and domain experience.
Whether onsite or offshore, YASH provides 24 x 7 support with complete ticket management throughout the entire ticket lifecycle, from open to close. We offer multilingual support across technologies to cater to clients worldwide. We leverage a centralized service management system, ACD, and more to offer best practices and service delivery to clients.
Our IT Service Desk solution leads to cost-effective business alignment and operational efficiencies and offers a migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.
We offer a wide variety of services for end user including:
Get more than what you think from YASH Technologies
YASH has a rich history of supporting & transforming IT Service Desks of multiple Fortune 500 organizations. Our clients can access the full spectrum of support services, per ITIL standards. More than 50% incidents or user requests are resolved first-time by first-level support – meaning impacted employees will be equally productive.
Clients can expect continuous improvements over time regarding service level and cost improvements.
YASH Technologies and SAP presents you ZEE Business Dare to Dream Growth Matters Forum where business owners and thought leaders will be sharing their view around policy matters, technology innovation, market linkages and business support. Join us to network, mentor and grow your enterprise on Thursday, May 30, 2019 at Radisson Blu Plaza, Delhi at 10 am to 1 pm followed by lunch. Register here
Aaseya IT Services, a YASH Technologies company was proud to be a Platinum Sponsor of PegaWorld to be held on 2-5, June 2019 at Las Vegas. Read more