YASH Differentiators.

YASH SME’sBusiness Process & Tool experts help organizations improve their existing Service Management Processes and Service Availability. It has allowed businesses to witness a 10%-15% reduction in the meantime to repair (MTTR) with dedicated engineers assigned to resolve issues and a cutback in the cost of customer support by 30% – 50%. With our experience and expertise, we have helped clients gain a 200% return on investment from the ServiceNow platform. We leverage automation to track Omni-channelbased ticket and incident creation through Chatbots, Slack, MS Teams, and Skype.