Measurable Outcomes
Reduced TCO by 20-30%
Reduce Total Cost of Ownership of running applications by 20-30%
Reduce TCO by optimizing the SAP environment, and ensure you get the most out of your SAP investment
Realization of 10%+ value
Achieve 10% or more of value realization through value-driven delivery
Access to certified experts with deep industry knowledge and technical skills
Improved SLA Compliance Levels YoY
Achieve improvement in SLA compliance levels YoY through enhanced operational efficiencies
SLAs to meet the business needs and performance goals
Predictive Uplift of Application Availability
Uplift availability of applications through data and analytics driven predictive maintenance
Automation in monitoring, batch job processing and ticket triaging
>90% End User Satisfaction
Achieve end user satisfaction levels of >90% through proactive user interactions
Metrics, KPIs for tracking the operational elements and increased collaboration between IT and business
Application Portfolio Transformation
Seamless transformation and rationalization of application landscape
Adapt to the changing business needs, providing the right level of support as the business evolves, without locking into rigid contracts
Differentiators of YASH.
Integrated Suite of AI-Powered AMS Accelerators & Capabilities
Our AI-led AMS ecosystem is powered by a comprehensive suite of proprietary tools and intelligent accelerators which help automate complex processes, enable self-healing, and manage platforms – all aimed towards achieving proactive, predictive, and results-based operations.
AI-Powered Application Monitoring
- Proactive detection of anomalies, performance degradations, and risk before it impacts the business.
- Real-time visibility with actionable insights & KPI reports.
Intelligent Incident & Problem Management
- Auto-triage, auto-routing, and root cause analysis of incidents leveraging AI/ML techniques.
- Predictive insights to avoid recurring issues and reducing ticket volume.
Automation & Self-Healing
- Intelligent automation through Ask Athena & GenAI-powered tools. Remediation, password resets, and recurring issue resolution.
Unified Collaboration & Service Management
- Seamless integration of ServiceNow & Teams platform. ML-driven ServiceNow automation for optimized ticket handling and faster resolution.
Governance, Compliance & Control
- Role management, mass assignment, and audit-ready compliance reporting. Optimized BASIS and ITIL-aligned operations for stability and uptime.
Enhancement & Continuous Value Delivery
- Continual optimization of operations through data & usage analytics. Efficiency accelerators through our proprietary platform.
Knowledge & Experience Management
- Accelerated knowledge transfer through AI-curated insights. Institutionalizing intelligence for faster onboarding and consistent service delivery.
Customer Experience
Spotlight.
Analyst Recognitions
