Dynamics 365 CRM – Field Service Management for efficient service delivery

Dynamics 365 CRM – Field Service Management for efficient service delivery

Dynamics 365 CRM is a customer relationship management software tool from Microsoft that offers more extensive features than a standard CRM. It is a cloud-based CRM solution that helps drive sales productivity and improve the value of your marketing efforts via social insights, business intelligence, and campaign management. It consists of different apps for modules and Add-ons. The dynamic 365 CRM enables businesses to complete cycles, from lead generation to deal closure and order shipment.

One of the primary services is the Dynamics 365 field service, the best management software for businesses that rely on flawless on-site service deliveries. The solution is a complete package to manage and track field operations, resolve miscommunications, eliminate delays, and more.

The other applications of Dynamics 365 CRM are Customer service, Marketing and Sales, Finance Management, IT and HR.

Microsoft Dynamics 365 offers a comprehensive platform to build customized solutions that combines CRM and ERP applications, seamlessly running across both on-premise and cloud infrastructure. This complemented with the extensive industry experience of YASH Technologies, its in-depth technology know-how, and unparalleled service and support offering, helps customers unleash the actual value of Dynamics 365 solutions to stay ahead of the digital curve.

This webinar is about the introduction, applications, and benefits of Dynamics 365 CRM.

Key Takeaways:

  • How can organisations experience better customer experience with Dynamics 365 CRM
  • How can it help in Campaign management and be integrated with Social media
  • What are the Add-ons of this Dynamics 365 CRM
  • What is Dynamics 365 CRM Field Service Management and its benefits
  • Can the Dynamics 365 CRM Field Service CRM be integrated with other apps and google services?
  • Demo of Dynamics 365 CRM

Please enter your information to access our full on demand webinar series.

I confirm, I have read and agree to YASH’s Privacy Policy and consent to sharing my information.
I would like to receive updates from YASH.

Know our speakers

Webinar Speaker
Gandavarapu Bharadwaj

Senior Consultant Dynamics 365 CRM at Yash Technologies

Gandavarapu Bharadwaj is a Senior Consultant Dynamics 365 CRM at Yash Technologies and has ample Knowledge on the Microsoft Dynamics CRM 2011,2013,2015,2016 Versions & Dynamics 365 CRM Field Services, PSA, Portals.

Connect with him on Linkedin

Webinar Speaker
Vidya Shetty

Dynamics 365 CRM Functional Consultant at Yash Technologies

Vidya Shetty is a Dynamics 365 CRM Functional Consultant at Yash Technologies and an expert on Dynamics 365 Field Service Management.

Connect with him on Linkedin

Similar Webinars

Modernize SAP applications on Azure to unlock the future of your business

Cloud solutions are at the heart of change and innovation in the shift to new technologies. You can create a more secure, adaptable, and scalable fram

Watch Now

Adapting ERP to obtain sustainable manufacturing solutions in the F&B industry

The food and beverage industry is primarily about perishable things that need to be sold quickly to preserve their quality. The food and beverage supp

Watch Now

Meet evolving customer demands with an agile FSM strategy

Technology adoption is at an all-time high, resulting in substantial organizational culture transformations. With a core focus on zero gaps in the kno

Watch Now

How to Succeed in the Automotive Industry

At a time when the global economy is severely impacted, the automotive industry is facing unprecedented challenges. Watch the exciting SoltiusME &

Watch Now

Tackle risks with increased efficiency through SharePoint cloud migration

Migrating to the cloud is just as complex a process as it has become common in this day and age. From planning to communication to execution, the proj

Watch Now

Consumers have changed, change your engagement with them with Microsoft Dynamics 365

It is not enough to say that the world, the market, and consumers have changed; it is imperative to take a hard look at how to change with them. Today

Watch Now

Leverage the power of SharePoint as a competitive advantage

Choosing the proper approach to implement a new version of SharePoint, whether on-premises or online, is a daunting task for any firm. SharePoint admi

Watch Now

Streamline your business processes with Office 365

Updating legacy apps and services to cloud-ready, always-on systems is critical in digital transformation. Data, people, teams, apps, and services are

Watch Now

How to Automate Inbound/Outbound Shipping Processes from your ERP.

Explore how you can transform your own transportation operations into highly automated native SAP footprint shipping solutions. The webinar was co-hos

Watch Now

How to Reduce Complexity of Pricing and Billing Scenarios in Contract and License Management

Join YASH and special guest speakers for a two-part webinar series on reducing complexities of pricing and billing scenarios in contract and license m

Watch Now

How to Maximize Your SharePoint and SAP Investment to Deliver ESS/MSS Functionality

Find out how to access the ESS/MSS capabilities using the productivity and collaboration platform comprising SharePoint and Office, while seamlessly i

Watch Now

Work Better, Faster and Smarter with MS SharePoint 2013 BI

YASH Technologies hosted a webinar on Work Better, Faster, and Smarter with MS SharePoint 2013 BI, which demonstrated the power and simplicity of Shar

Watch Now