Meet evolving customer demands with an agile FSM strategy

Meet evolving customer demands with an agile FSM strategy

Technology adoption is at an all-time high, resulting in substantial organizational culture transformations. With a core focus on zero gaps in the knowledge chain and increasing efficiency, experiential and high-quality services have become a long-term competitive advantage. But what poses a challenge is how quickly and well enterprises can adopt these services due to global uncertainties, market volatilities, and rising customer expectations.

Are hurdles preventing you from establishing a customer-centric and agile FSM strategy? Let YASH Technologies help

SAP Field Management Services assures effective logistics management and increases client retention by providing inventory management, real-time communications, scheduling, service delivery optimization, and completion of critical back-office activities. With insightful customer data, service histories, and analytics, you can comprehend client behavior and strategize customer retention accordingly. YASH Tech services are poised to assist you in increasing on-field employees’ efficiency, professionalism, resource optimization, process accuracy, and team collaboration. We ensure your organization is ready to convert field operations without any miscommunications or delays, resulting in positive client experiences.

Key takeaways:

  • YASH Tech focuses on building a successful solution by first understanding your company’s demands and bridging gaps accordingly
  • Customer expectations are met with a speedy turn-around time and no service delays
  • Deployment of qualified professionals that provide timely and high-quality technical assistance
  • Prompt scheduling, effective personnel management, and data management for end-to-end solutions provision

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Know our speakers

Aaron Czapiga

Total Service Manager at Johnson Controls

With almost 28 years of experience, Aaron is currently associated with Johnson Controls.

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Moiz Neemuchwala

CTO and President of Digital Solutions, Rite-Hite

At RiteHite, Moiz is leading the digital solutions business and their transformation into a product and platform business in the Connected logistics and warehouse industry. Over the last two decades, he has led transformations from traditional to digital business models in I4.0, connected security services, and intelligent warehousing and yard management systems.

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Jeff Bonnell

Director, SAP DSC & IAM SAP

With more than three decades of experience, Jeff is focused on Optimizing, sustaining, and reducing the footprint of the infrastructure that supports our modern way of life through technology, innovation, and better service and asset management.

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Ramesh Kumbum

Senior IT Manager-Global SAP Sales and Services at Stanley Black & Decker

Ramesh Kumbum is a digital product leader and experienced ERP Leader with the Manufacturing /Medical/Semiconductor vertical and enabling the cutting-edge Internet of Things (IoT), analytics, and AI ML and Industry 4.0. Ramesh managed various SAP ECC, S/4 Hana, and AWS projects. Automated the Manufacture shop floors process (MES) and field service operations. He has strong experience in AWS/Google cloud.

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John Gretter

Vice President, SAP Service Line at YASH Technologies/C5MI

As Vice President, SAP Service Line with YASH Technologies, John regularly collaborates with the outstanding teams from YASH Technologies and SAP. YASH Technologies focuses on core offerings such as end-to-end Implementation Services of SAP ECC, S/4 HANA (Greenfield and Brownfield) and, Suite on HANA.

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