Meet evolving customer demands with an agile FSM strategy

Meet evolving customer demands with an agile FSM strategy

Technology adoption is at an all-time high, resulting in substantial organizational culture transformations. With a core focus on zero gaps in the knowledge chain and increasing efficiency, experiential and high-quality services have become a long-term competitive advantage. But what poses a challenge is how quickly and well enterprises can adopt these services due to global uncertainties, market volatilities, and rising customer expectations.

Are hurdles preventing you from establishing a customer-centric and agile FSM strategy? Let YASH Technologies help

SAP Field Management Services assures effective logistics management and increases client retention by providing inventory management, real-time communications, scheduling, service delivery optimization, and completion of critical back-office activities. With insightful customer data, service histories, and analytics, you can comprehend client behavior and strategize customer retention accordingly. YASH Tech services are poised to assist you in increasing on-field employees’ efficiency, professionalism, resource optimization, process accuracy, and team collaboration. We ensure your organization is ready to convert field operations without any miscommunications or delays, resulting in positive client experiences.

Key takeaways:

  • YASH Tech focuses on building a successful solution by first understanding your company’s demands and bridging gaps accordingly
  • Customer expectations are met with a speedy turn-around time and no service delays
  • Deployment of qualified professionals that provide timely and high-quality technical assistance
  • Prompt scheduling, effective personnel management, and data management for end-to-end solutions provision

Please enter your information to access our full on demand webinar series.

I confirm, I have read and agree to YASH’s Privacy Policy and consent to sharing my information.
I would like to receive updates from YASH.

Know our speakers

Aaron Czapiga

Total Service Manager at Johnson Controls

With almost 28 years of experience, Aaron is currently associated with Johnson Controls.

Connect with him on

Moiz Neemuchwala

CTO and President of Digital Solutions, Rite-Hite

At RiteHite, Moiz is leading the digital solutions business and their transformation into a product and platform business in the Connected logistics and warehouse industry. Over the last two decades, he has led transformations from traditional to digital business models in I4.0, connected security services, and intelligent warehousing and yard management systems.

Connect with him on

Jeff Bonnell

Director, SAP DSC & IAM SAP

With more than three decades of experience, Jeff is focused on Optimizing, sustaining, and reducing the footprint of the infrastructure that supports our modern way of life through technology, innovation, and better service and asset management.

Connect with him on

Ramesh Kumbum

Senior IT Manager-Global SAP Sales and Services at Stanley Black & Decker

Ramesh Kumbum is a digital product leader and experienced ERP Leader with the Manufacturing /Medical/Semiconductor vertical and enabling the cutting-edge Internet of Things (IoT), analytics, and AI ML and Industry 4.0. Ramesh managed various SAP ECC, S/4 Hana, and AWS projects. Automated the Manufacture shop floors process (MES) and field service operations. He has strong experience in AWS/Google cloud.

Connect with him on

John Gretter

Vice President, SAP Service Line at YASH Technologies/C5MI

As Vice President, SAP Service Line with YASH Technologies, John regularly collaborates with the outstanding teams from YASH Technologies and SAP. YASH Technologies focuses on core offerings such as end-to-end Implementation Services of SAP ECC, S/4 HANA (Greenfield and Brownfield) and, Suite on HANA.

Connect with him on

Similar Webinars

Modernize SAP applications on Azure to unlock the future of your business

Cloud solutions are at the heart of change and innovation in the shift to new technologies. You can create a more secure, adaptable, and scalable fram

Watch Now
Adapting ERP to obtain sustainable manufacturing solutions in the F&B industry

The food and beverage industry is primarily about perishable things that need to be sold quickly to preserve their quality. The food and beverage supp

Watch Now
Dynamics 365 CRM – Field Service Management for efficient service delivery

Dynamics 365 CRM is a customer relationship management software tool from Microsoft that offers more extensive features than a standard CRM. It is a c

Watch Now
How to Succeed in the Automotive Industry

At a time when the global economy is severely impacted, the automotive industry is facing unprecedented challenges. Watch the exciting SoltiusME &

Watch Now
Tackle risks with increased efficiency through SharePoint cloud migration

Migrating to the cloud is just as complex a process as it has become common in this day and age. From planning to communication to execution, the proj

Watch Now
Consumers have changed, change your engagement with them with Microsoft Dynamics 365

It is not enough to say that the world, the market, and consumers have changed; it is imperative to take a hard look at how to change with them. Today

Watch Now
Leverage the power of SharePoint as a competitive advantage

Choosing the proper approach to implement a new version of SharePoint, whether on-premises or online, is a daunting task for any firm. SharePoint admi

Watch Now
Streamline your business processes with Office 365

Updating legacy apps and services to cloud-ready, always-on systems is critical in digital transformation. Data, people, teams, apps, and services are

Watch Now
How to Automate Inbound/Outbound Shipping Processes from your ERP.

Explore how you can transform your own transportation operations into highly automated native SAP footprint shipping solutions. The webinar was co-hos

Watch Now
How to Reduce Complexity of Pricing and Billing Scenarios in Contract and License Management

Join YASH and special guest speakers for a two-part webinar series on reducing complexities of pricing and billing scenarios in contract and license m

Watch Now
How to Maximize Your SharePoint and SAP Investment to Deliver ESS/MSS Functionality

Find out how to access the ESS/MSS capabilities using the productivity and collaboration platform comprising SharePoint and Office, while seamlessly i

Watch Now
Work Better, Faster and Smarter with MS SharePoint 2013 BI

YASH Technologies hosted a webinar on Work Better, Faster, and Smarter with MS SharePoint 2013 BI, which demonstrated the power and simplicity of Shar

Watch Now