Raising-supply-chain-performance

ITIL.

ITIL , Service Integration And Management , SIAM
ITIL , PMO , Project Management , Service Management , SMO
IT Service Management , ITIL , ITIL Best Practices

ITIL for Non-IT Organizations

by Lakshmi Nanduri

Frameworks , IT Service Management , ITIL
Information Technology Infrastructure Library , IT Service Management , ITIL
Balanced Scorecard , Continual Service Improvement , GQM Method , ITIL , Measurement , Metrics , MoSCoW Method , Performance Reporting