

Rakesh Kumar Jain.
Vice President, Infrastructure Management Services

AIops , IBSMaas , Intelligent Business Services , MTTR
Avoid Service outages with Service Awareness and AIOps
By Rakesh Kumar Jain

IMS , Infrastructure Management Services , IT Service Desk , Shared IT Service Desk , SITSD
How Shared IT Service Desk can help Small & Mid-Size Enterprises
By Rakesh Kumar Jain

IMS , Infrastructure Management Services , IT Service Desk Support , ITED , Unified IT Experience Desk
Unified IT Experience Desk – Why you need it?
By Rakesh Kumar Jain