Streamline the customer experience at every moment with SAP Hybris Cloud for Service.


Growing a business in the digital economy isn’t easy. But more than 250,000 small and mid-size companies like yours are making it easier by running on SAP. You can run like them with SAP Hybris Cloud for Service. Give customers the exemplary service interaction they expect—every time, everywhere, across every channel of communication.

Here’s what you get from SAP Hybris Cloud for Service:

  • The right insight at the right time. Complete product and customer information is instantly available, so issues are resolved quickly, the first time, whether in a call center or in the field.
  • Highly personalized interactions. Empowering the agents with the ability to provide personalized experience across all customer touchpoints.

 

  • Service through any channel. From a tweet to a chat or a phone call, gather and answer customer questions and concerns through any channel.
  • Total mobility. Providing field agents online and offline access, allowing them to search inventory, order parts, and perform other tasks through a simple interface on their smart device.

Success Story

A global steel manufacturing company has gained improved customer experience and business improvement with YASH Technologies’ s SAP Hybris Engagement. Integration with existing business processes has enabled easier search capabilities, simplified purchasing process through user-friendly interfaces.