The Challenge
Despite its size and ambition, the organization faced growing pressure to modernize its HR function. Key issues were holding back progress:
- Performance reviews lacked structure and consistency, making rewarding talent or identifying growth opportunities hard.
- Training programs weren’t aligned with employee needs or business objectives.
- Recruiting top talent was slowed by manual tasks, disconnected systems, and limited team collaboration.
- HR teams were stuck in administrative cycles, unable to shift focus to more strategic priorities.
- The goal was clear: build a smarter, more connected HR ecosystem supporting the organization’s evolving mission.