Success Story.

Reinventing HR for a Government-Linked Leader in ASEAN

About the Client

As a government-linked institution with broad influence across industries, this organization is vital to the ASEAN region’s economic development. With a mandate to lead by example, it set out to raise the bar for operational excellence, starting with one of the most critical levers for transformation: its people.

The Challenge

Despite its size and ambition, the organization faced growing pressure to modernize its HR function. Key issues were holding back progress:

• Performance reviews lacked structure and consistency, making rewarding talent or identifying growth opportunities hard.
• Training programs weren’t aligned with employee needs or business objectives.
• Recruiting top talent was slowed by manual tasks, disconnected systems, and limited team collaboration.
• HR teams were stuck in administrative cycles, unable to shift focus to more strategic priorities.
• The goal was clear: build a smarter, more connected HR ecosystem supporting the organization’s evolving mission.

The Solution

YASH Technologies partnered with the client to reimagine how HR could operate in a digital-first environment, powered by AI and guided by strategy.

• SAP SuccessFactors was deployed. It focuses on performance and learning and brings structure, clarity, and accountability to employee growth.
• AI-driven tools were introduced to auto-generate job descriptions and fast-track recruitment workflows.
• Integration with Microsoft Teams enabled real-time collaboration, giving hiring managers and recruiters a shared space and intelligent prompts tailored to each candidate.
• Routine admin work was automated, allowing HR professionals to focus on building culture, capability, and leadership.

Key Benefits

The transformation

delivered measurable outcomes—but more importantly, it created momentum.

Performance

conversations became more grounded and aligned with organizational goals.

Employees

gained visibility into their development journeys, with over 90% actively tracking training progress.

The recruitment

process became faster, smarter, and more candidate-friendly.

HR moved

from reactive support to proactive strategy, with more time to focus on long-term talent development.

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Categories:

• SAP