Success Story.

How a U.S. Healthcare Provider Future-Proofed Its Data with Azure Medallion Architecture

A public-sector transportation authority in Canada manages an extensive rail and bus network, focused on delivering efficient, data-driven services to millions of riders.

The Challenge

Data efforts were in motion but needed structure, speed, and impact.

• Disconnected systems limited real-time insight
• Manual reporting slowed decisions
• Service, HR, and ops teams lacked shared visibility
• Governance and scalability were must-haves

The goal: build focused, scalable data products that deliver performance, accountability, and user insight.

The Solution

YASH Technologies led a full-stack transformation—engineering cloud-native data products on Azure to power smarter transit.

• Azure Synapse pipelines unified data from ops, HR, and service systems
• ML-driven workflows optimized efficiency in the Lean Data Program
• Service metrics dashboards gave visibility into uptime, SLA, and customer satisfaction
• HR analytics moved to the cloud, enabling workforce trends and sentiment analysis
• Reusable frameworks enforced governance, quality, and automation

Key Benefits

Three enterprise-grade data products deployed across HR, service, and operations

Faster, centralized insight into KPIs and performance

Automation replaced manual CSAT and reporting processes

Governed, scalable data pipelines in a secure Azure environment

CI/CD and Agile delivery aligned to public-sector standards

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• Microsoft