A Voice Call. A Wire Request. A Decision Made in Seconds.
AI-generated voices. Deepfake executives. Phishing emails written in leadership’s exact tone. The next banking cyber risk may not start with a malware alert — it may start with a convincing call, a familiar voice, and an urgent request.
In this webinar, YASH Technologies and Choice Bank discuss how financial institutions can strengthen the one defense AI cannot easily bypass: human judgment under pressure.
This executive conversation explores how banks are rethinking security awareness, behavioral risk, fraud readiness, and cyber resilience in an AI-driven threat landscape.
YASH Perspective: Why the Human Layer Now Matters More Than Ever
For banks, cyber resilience is no longer only about detecting technical threats. It is about preparing people to pause, question, verify, and respond when trust is being manipulated.
AI-driven attacks are making deception more convincing. Deepfake voice calls, adaptive phishing, synthetic identities, and social engineering attempts are targeting the moments where employees must make fast decisions.
The real question is no longer just: “Can we detect the attack?”
It is:
- Will employees know when to pause?
- Are verification processes strong enough under pressure?
- Can fraud, cyber, operations, compliance, and leadership teams respond together?
- Is human-layer risk being measured beyond training completion?
- Can the organization preserve trust when an incident unfolds?
This session shares practical perspectives from banking cybersecurity leaders on building resilience where technology, process, and human behavior intersect.
What You’ll Learn
- How AI-generated deception is changing cyber and fraud risk for banks
- Why the human layer is becoming a primary attack surface in financial services
- How banking teams can move beyond awareness training to measurable behavioral defense
- What deepfake voice, adaptive phishing, and AI-driven fraud mean for wire teams, operations teams, and frontline staff
- How cyber, fraud, legal, communications, compliance, and operations teams should coordinate during high-pressure incidents
- What boards, regulators, and examiners are now expecting around human-layer cyber resilience
- Practical steps banks can take to help employees pause, verify, escalate, and respond with confidence
Please enter your information to access our full on demand webinar series.
Know our speakers
Rich Rhodes
Chief Information Security Officer | Choice Bank
Rich defends a real bank every day — with real customers, real examiners, and a team that has to make the right call under pressure. He has navigated actual deepfake impersonation attempts, vendor compromise events, and the hard internal conversations about building human risk culture in a relationship-banking environment.
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Nicholas L. Paluch
Assistant Vice President
Nick has spent over a decade working with community, regional, and enterprise banks across North America — from million dollar institutions to top U.S. banks — building human risk programs that hold up under real attack conditions, not just audit cycles. He has helped financial institutions move from compliance-driven training to AI-enabled behavioral defense, and he'll tell you honestly what the banks that got it right did differently.
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