A global defense leader had already adopted SAP ECC 6.0 to maintain a competitive edge in enterprise management. Despite significant expenditures on Application Management Services (AMS), they faced challenges aligning IT projects with agile initiatives. The client initially sought a flexible solution to support their SAP FICO module, requiring 20 hours per week for the first three months.
Their overarching goals were to enhance the flexibility and scalability of their SAP system, reduce costs, and drive transformational initiatives. The intention was to gradually expand the engagement to encompass the broader SAP landscape, including SD, MM, PP, QM, ABAP modules, and ITAR and non-ITAR data management systems. While an in-house team was handling SAP Basis and Security, they needed specialized expertise for SAP Functional and Technical support across their operating regions, spanning the Americas and APAC.
To deliver innovative application management services, the client engaged with YASH Technologies, leveraging our deep understanding of their technology and industry. Our consultants applied the proven YASH’s FleXtreme global AMS framework to craft a highly optimized, customer-centric, and value-driven solution.
For consistency and efficiency, we proposed a monthly fixed AMS allocation of 400 hours, delivered in a shared support mode through our offshore facility in India.
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