Client Objectives and Challenges
Organization require a comprehensive solution to address and overcome the below-mentioned challenges in order to achieve greater efficiency and effectiveness in managing their service operations and assets.
The existing custom application cannot be integrated with the backend ERP system.
No visibility regarding technician availability.
Maintenance planner is unable to track the maintenance schedule and its execution.
Lack of provision to assign maintenance tasks based on technician skills/experience.
Improper maintenance schedule.
Dependency on paper-based work instructions.
Lack of visibility on spare parts inventory.
Spiraling maintenance costs.
Technology Stack
- SAP Enterprise Asset Management (EAM)
- SAP Asset Manager (SAM)
- SAP BTP Cockpit
- Mobile Data Kit (MDK)
Solution Diagram
