Last updated on October 25, 2018
Managing talent effectively is a challenge for every organization. However, in the healthcare sector where there is a direct impact on the quality of patient care as well as various regulatory and quality standards to be met, the ability to manage staff is critical. Healthcare organizations face a combination of challenges unlike any other as they seek to reconcile the need to operate as an efficient, integrated organization while meeting their core objectives of superior patient care provided in a timely and connected way. To do this, it’s essential to bring together systems, services, and people to create a unified service better equipped to collaborate, lower costs, reduce waiting times and drive efficient workflows. The biggest issue faced by the healthcare sector is talent attraction and retention and managing talent is even more crucial to the success and sustainability of all healthcare organizations. This requires a combination of market-leading talent management technology and industry knowledge.
Healthcare has become one of the most regulated industries and maintaining compliance continues to be a top concern for many employers. With staff shortages, high turnover and complex regulations to sustain, HR professionals in the healthcare industry have an enormous undertaking. Hospitals, Clinics, medical practices, and other healthcare providers must perform thorough background checks on potential employees. Since healthcare staff is entrusted with the care of patients and their sensitive personal information, hiring the right person is extremely important to avoid patient and patient data mishandling.
Healthcare organizations should have the proper tools to track certifications, as medical professionals have continuing education credits that must be renewed annually. To reduce risk and liability, it’s crucial to have a convenient system to track and report on each employee’s certifications and license expiration dates.
Workplace training focused on health and safety is very important in the healthcare industry. In workplaces with complex and potentially dangerous equipment, such as scalpels, syringes and X-ray machines, proper training is vital to keep employees and patients safe. It is also critical to track and have proof of that training to protect the organization from liability.
Healthcare organizations have different payrolls for different staff – physicians, nurses, medical assistants, lab technicians, and so on. HR organizations need to keep track of and automate these differentials and ensure that each of their staff is being paid correctly. With staffing shortages, the task of managing employee certifications and compliance regulations is always a challenge for healthcare organizations.
Traditional ways of doing things might not have a stand in today’s ultra-competitive healthcare market. That is why it’s mission-critical that health and medical providers engage a Human Capital Management (HCM) system that understands and supports their challenges, including recruiting, onboarding, time tracking, HR, payroll, reporting and compliance needs. Only then can healthcare providers get back to the mission of providing high-quality care to their patients.
SAP SuccessFactors solutions is a full suite of cloud-based human resource software and fully integrated HCM system that covers everything from core HR, payroll, and people analytics to the four pillars of talent management that include recruiting, learning and development, compensation and performance management. SuccessFactors helps ensure that healthcare organizations benefit from increased patient and physician satisfaction scores, reduced turnover, efficient recruiting and improved compliance. SuccessFactors caters to unique healthcare challenges – ultimately helping drive exceptional healthcare results.
Healthcare industry is a labor intensive industry and requires strategic human resource management which involves managerial activities and tasks related to developing and maintaining a qualified workforce. There is a significant increase in investments and expenditures for healthcare services, resulting in the expansion of the healthcare market into a billion-dollar industry. According to recent surveys by the World Bank, the global healthcare expenditure in 2014 was USD 7.82 trillion and is expected to reach USD 9.2 trillion by 2018. SuccessFactors aims to help HR departments leverage technology to provide the processes and insights that will play an increasingly significant role in implementing effective initiatives to meet the business priorities of the healthcare industry. Soltius ME brings unmatched resources, top-to-bottom system support, and decades of experience and expertise to the challenge of improving HR in healthcare globally.
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Reference : https://www.successfactors.com/en_us/about-successfactors
Saratchandra Panganamamula, Practice Manager – SAP HCM & SF @ YASH Technologies.
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