Accelerate Your Third-Party Returns with YASH SAP S/4HANA Sales!

Accelerate Your Third-Party Returns with YASH SAP S/4HANA Sales!

By: Subramanyam Bheemisetti

Publish Date: July 20, 2022

When a customer returns goods to a particular supplier, the supplier is supposed to take the necessary steps to process the return. This procedure is generally time-consuming due to the lack of well-defined technologically driven process, which lands customers in despair. To deal with such distressing situations, you need a comprehensive solution and a techno-strategic partner who can resolve your challenges. YASH Technologies is your trusted partner, which will assist you in accelerating your third-party returns by implementing SAP S/4HANA sales to manage and speed up the third-party returns process efficiently.

Let’s take a look at the manager customer returns scenario to understand it better.

Scenario– A customer buys some goods from a supplier but finds them defective and asks supplier to take them back.

What will happen?

The supplier or the seller does not return the goods to the manufacturer. Instead, they try to address the issue within the supplier/customer premises through measures like quality checks or damage checks (from their side) or try to replace the material. Or else, if none of these is possible, the supplier may issue a credit note to the customer for the returned items.

Easier said than done; the process isn’t as straightforward as it may seem to read. Supplier inefficiencies in handling such situations (especially multiple ones) may lead to delays, which create chaos as customers’ money is stuck in the entire transaction!

Here comes a savior! SAP S/4HANA Sales accelerates the returns process to avoid delays and enables customers to respond quickly.

Key Features of Manage Customer Returns

SAP S/4HANA Sales offers an application termed Manage Customer Returns. This innovative application covers various administrative aspects involved in handling returns of goods and services. Some of the features or support that SAP S/4HANA Sales provides in the area of returns include the following.

  • Return third-party products to the suppliers.
  • Perform inspections at customer sites and let materials remain there.
  • Process documents like service materials, bills of materials (BOMs), and full products in the returns order and material inspection.
  • Provide support concerning legal requirements of refunding goods that have been sold together.
  • Enter some other additional inspection fields in the return order and material inspection.


How Can YASH Technologies Help?

YASH Technologies is a team of comprehensive SAP S/4HANA Sales experts with several years of supply chain streamlining and supplier enablement experience. Our expertise also involves helping companies, their suppliers, and third-party sellers accelerate the returns process through the system. We can help accelerate your third-party returns in routine and efficiently deal with challenging situations, thus helping suppliers resolve the problem quickly.

We review your supply chain system comprehensively to understand gaps and identify pain points to precisely address them through SAP S/4HANA Sales. We’ve helped companies reduce the third-party return time by over __30__%.

Our assistance concerning the integration of SAP S/4HANA Sales helps the supply chain elements safeguard themselves against time-bound price hikes that they may have to bear due to delays in executing third-party returns. It also helps avoid delays that put customers in an awkward position or lead to reputational loss at both ends.

Our expertise helps you make the most of your SAP S/4HANA Sales investments in the long run. Click here to connect with us, and allow us an opportunity to be your global SAP S/4HANA Sales solution provider.

Subramanyam Bheemisetti
Subramanyam Bheemisetti

Solution Architect at YASH Technologies

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