Creating a zero-disruption SAP environment with Basis support
Headquartered in the United States, the client is a leader in video and audio production technology with presence across multiple countries
The client was looking for a trusted partner who could support them across a gamut of technologies and multiple global locations in a centralized manner
The client’s prior engagement of working with separate technology support partners across geographies was inadequate to provide strategic support. Given the client was looking to utilize a wide range of SAP and COTS (commercial-off-the-shelf) technologies, they wanted a strategic partner who could offer 24×7 availability for all global locations.
YASH consultants performed a detailed assessment of the client’s SAP environment to root out key issues leading to security-related incidents and application downtimes. From implementing security support, integrating third-party applications, resolving existing security issues, to setting up proactive alerts to check the health of the SAP environment, we ensured that the compliance and security procedures were as per industry best practices.
The solutions we implemented not only helped decrease the number of production incidents, introducing the SAP Early Watch Alerts system helped reduce the TCO of the client’s SAP ERP landscape.