Account Manager.

About YASH Technologies

YASH Technologies is a customer-centric, transformational global IT solutions and services partner with a proven track record delivering exceptional outcomes for Fortune 1000 enterprises across multiple industries. We're small enough to care and large enough to transform: we invest in a best-in-class culture centered on high-impact outcomes and direct leadership attention. For an Account Manager, that balance is the job. You’ll have ownership and direct access, backed by the scale to deliver. Everything we do is underpinned by a shared desire to achieve customer success, ensure employee delight, and make community impact. At YASH, we lead change from the front lines.

About the Role
The Account Manager supports the Client Partner with one or more strategic client relationships. You are accountable for client outcomes, revenue growth, commercial health, client trust, and delivery success. It's neither pure sales nor pure delivery: you support the account's growth trajectory while partnering closely with delivery teams to keep commitments. Growth means expanding beyond the established footprint, opening new service lines and business areas that reach new buyers across the enterprise. You'll do this through consultative selling: understanding each client's desired outcomes, shaping solutions around them, and knowing when to pull in the right people to deliver them. You'll work across service lines and with a global (onshore/offshore) delivery model, influencing teams you don't directly manage. This role is based in the Chicagoland Area and is best suited for someone who is comfortable operating independently, enjoys building relationships, and can create opportunities while taking ownership of outcomes.

What You'll Do

Own Revenue & Commercial Health
• Ensure client advocacy while balancing account-level revenue, margin, and pipeline.
• Maintain an always evolving account plan covering footprint, competitors, white space, and expansion strategy.
• Bring together the right internal teams to shape compelling, outcome-driven solutions and translate YASH’s capabilities into clear business value.
• Participate directly in SOWs, contract renewals, and pricing discussions, partnering with SLs, Legal and Finance where needed.

Build Executive Client Relationships
• Serve as the trusted advisor and point of contact for assigned client(s), building relationships and gaining exposure to Director and VP stakeholders.
• Support strategic governance forums and QBRs that keep the relationship valuable and anchored at the right level.

Ensure Delivery Success
• Partner within the organization to ensure predictable execution and strong client satisfaction.
• Stay close to delivery and proactively spot and address risks early
• Drive outcomes across service lines, delivery teams, and geographies where you do not hold direct authority

What You'll Need (Required)
• 5-8 years of progressive experience owning client relationships.
• Demonstrated experience growing accounts.
• Direct experience in commercial processes: SOWs, renewals, and pricing discussions
• Experience building and managing relationships with senior stakeholders.
• Experience managing both the client relationship and delivery alignment, and a demonstrated ability to work across delivery teams and geographies to drive outcomes without formal authority.
• Willingness to be onsite 3+ days per week in the North Shore and surrounding Chicagoland area.

What Sets You Apart (Preferred)
• 5-8 years of experience in IT services or consulting.
• You've taken over a struggling or at-risk account and stabilized it, rebuilding client trust.
• You've worked across multiple service lines (for example, SAP plus Data plus Digital).
• You've managed recognizable, named enterprise accounts.
• You bring expertise in the medical manufacturing vertical. 

Compensation & Benefits
YASH offers a competitive salary as well as comprehensive benefits package that includes medical/dental/vision/life disability coverage, 401(k), paid time off, and performance-based incentives tied to account growth.

Equal Opportunity Employer
YASH Technologies provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.