Agentforce Assessment: Know Your Readiness Level!

Register Now

Business Objectives & Strategy

1. How clearly defined are your objectives for implementing Agentforce?

Not defined at all

Loosely defined, lacking specific metrics

Defined with some measurable goals, but not fully comprehensive

Clearly defined with specific, measurable, achievable, relevant, and time-bound (SMART) goals

2. How well does your organization's overall strategy align with the potential benefits of Agentforce?

No alignment

Minimal alignment, strategy doesn't consider Agentforce potential

Moderate alignment, strategy acknowledges Agentforce but lacks integration

Strong alignment, strategy actively leverages Agentforce capabilities

Technology & Infrastructure

3. How compatible is your existing technology infrastructure with Agentforce requirements?

Largely incompatible, significant upgrades needed

Some compatibility issues, requiring moderate upgrades/changes

Mostly compatible, minor adjustments needed

Fully compatible, minimal to no changes required

4. How robust and scalable is your current IT support for handling a new platform like Agentforce?

Limited IT support, concerns about handling additional load

Minimal alignment, strategy doesn't consider Agentforce potential

Sufficient IT support, confident in handling the platform, but scalability could be tested

Robust IT support with proven scalability and dedicated resources

People & Processes

5. How prepared are your agents and other relevant staff for adopting and using Agentforce?

Unaware of Agentforce or resistant to change

Aware but lack training and understanding of its benefits

Trained but need further support and practical experience

Well-trained, enthusiastic, and ready to utilize Agentforce effectively

6. How well-defined and documented are your current business processes that Agentforce will impact?

Not defined and undocumented

Partially defined and documented, gaps exist

Mostly defined and documented, minor updates needed

Clearly defined, documented, and optimized for Agentforce integration

Data & Security

7. How well-prepared is your data for integration with Agentforce (quality, accessibility, format)?

Data quality is poor, accessibility is limited, and format is incompatible

Data quality needs improvement, accessibility is a challenge, some format issues

Data quality is generally good, accessible with some effort, format mostly compatible

Data quality is excellent, readily accessible, and format is fully compatible

8. How robust are your security measures for protecting sensitive data within Agentforce?

Security measures are inadequate and a major concern

Security measures need significant improvement to address potential risks

Security measures are in place, but require review and enhancement

Robust security measures are in place and regularly audited

Change Management & Training

9. How comprehensive is your change management plan for implementing Agentforce?

No change management plan in place

Basic plan, but lacks detail and stakeholder engagement

Reasonably comprehensive plan, but some areas could be strengthened

Comprehensive plan with clear communication, training, and support strategies

10. How effective is your training program for Agentforce users?

No formal training program

Basic training offered, but lacks depth and practical application

Adequate training provided, but could be more engaging and comprehensive

Comprehensive, engaging, and role-based training with ongoing support