To counter the unprecedented risks and complexities of the evolving global business environment, it is critical for organizations to not only develop a state-of-the-art IT infrastructure but to complement it with an efficient service desk. An IT service desk serves as a single integrated focal point, supporting the increasingly diverse range of technologies and platforms, and also matching the level of personalization and speed that an evolving business demands.
Boost operational efficiency with YASH’s 24×7 IT service desk solutions
YASH Technologies’ comprehensive IT service desk solutions help organizations implement, transform, and consolidate service desks by leveraging industry best-practices and domain experience.
Whether onsite or offshore, YASH provides 24 x 7 support with complete ticket management throughout the entire ticket lifecycle, from open to close. We offer multilingual support across technologies to cater to clients worldwide. We leverage a centralized service management system, ACD, and more to offer best practices and service delivery to clients.
Our IT Service Desk solution leads to cost-effective business alignment and operational efficiencies and offers a migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.
We offer a wide variety of services for end user including:
Get more than what you think from YASH Technologies
YASH has a rich history of supporting & transforming IT Service Desks of multiple Fortune 500 organizations. Our clients can access the full spectrum of support services, per ITIL standards. More than 50% incidents or user requests are resolved first-time by first-level support – meaning impacted employees will be equally productive.
Clients can expect continuous improvements over time regarding service level and cost improvements.
Join our eminent panel of customers and industry leaders as they share insights and experiences in this digital roundtable series. 5-Part virtual roundtable series from May 26th every Tuesday at 2:00 PM Eastern Time. Register now
The world is witnessing mega factories transform to become smart. And where is it heading next? Our experts Marty Groover, Derek Dyer, Matthew Stemmler, and Don Young from C5MI and YASH Technologies discuss ‘The Future of The Factories of the Future’ LIVE with Bonnie D. Graham at VoiceAmerica. Listen to this podcast on Wednesday, April 22, 2020, at 11 AM EST. Read more
Join host Bonnie D. Graham and renowned experts from YASH Technologies and C5MI as they discuss the opportunities, challenges, and benefits of transforming and driving business innovation on podcast.
YASH and C5MI have resources covering all IT services plus the experience you need in a partner during both prosperous and challenging business cycles. Register now
Type in a topic service or offering and then hit enter to search