DYNAMICS 365 CRM-CUSTOMER SELF-SERVICE PORTAL

Looking to scale customer services and
enhance productivity at the same time?

June 17th Wednesday 2020
2:30 PM UAE Time (GMT +4) | 4:00 PM IST

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Businesses are constantly challenged to grow, scale and increase efficiency. At the same time, they are striving to add service capacity and increase customer satisfaction - all while improving staff productivity and enhancing service quality.

How do smart businesses do it all?

With YASH’s customized, Dynamics 365-backed customer self-service portal, you can make all of your CRM data available with seamless customer experience optimized for mobile, tablet and desktop.

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Benefits of Dynamics 365 CRM Customer Portal

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Cut registration costs of cases through the portal, and therefore reduced licensing cost
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Allow any number of users on the portal to securely work with the CRM without license
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Increase customer retention and deliver seamless customer services
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Improve the performance of service engineers with productive case management
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Set up sophisticated customer support with CTI Integration even on a tight budget

Speakers

 
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Bharadwaj Gandavarapu

Sr. Consultant (Microsoft Dynamics 365 CRM)

Vidya Shetty linkedin
Vidya Shetty

Consultant (Microsoft Dynamics 365 CRM)

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Our CRM Customer Portal Offerings

  • check Case Management - CRM
  • check Activity Management
  • check Computer Telephony Integration
  • check Dashboards
  • check Scheduled Emails
  • check Account / Contact Management
  • check Case Management-Portals
  • check Reporting
  • check Workflow Management
  • check Knowledge Articles
book Want to know how a customer service portal from YASH helped a joint effort from two global energy leaders with more satisfied customers and revenue generation? Be sure to book your seat for the webinar. REGISTER FOR THE WEBINAR