An agile IT support team can be a valuable key differentiator for your business. However, developing such a team that consistently delivers on its promises is not the only challenge global companies are facing in today's highly competitive marketplace. There are more

  • done_all Evolving technologies are making companies adapt to virtualizations, automation, cloud and mobile ecosystem.
  • done_all Organizations need to limit their dependency on individual “experts’ for specialty functions and rather choose automated helpdesk services for better organization-wide productivity.

How can YASH help you?

YASH's IT service desk offerings are designed to bring you Operational excellence, streamline hyper-connected workforce, optimize processes for better returns and more productivity.

We have helped 30+ Fortune 500 companies grow.

 

Key highlights

  • done_all Fast incident closures, 24 x 7 x 365 Operations for informed Reporting, Alerting, and Messaging
  • done_all Centralized accountability, increased problem resolution
  • done_all On-Site, off-site or offshore services
  • done_all Provides multi-lingual service desk support
  • done_all Automated tools, self-heal techniques, workflow and management systems
  • done_all State of the art tools and systems
  • done_all Single point-of-contact
  • done_all Complete ticket management – from open to close
  • done_all SLA-based contracts
  • done_all Support across multiple technologies

Services

  • personal_video Remote desk-side Support
  • workAsset management
  • layersSoftware distribution and provisioning
  • emailAnti-virus and patch management, alerting and messaging

Why YASH?

  • Our end-to-end services have a proven history of guiding global businesses implement, transform, and consolidate service desks by leveraging industry best practices and extensive domain experience.

  • Our IT Service Desk offerings lead to cost-effective business alignment and operational efficiencies, and offer an informed migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.

  • We can deploy IT service desk based on your needs and according to your geographical, budgetary, personalization preferences.

  • We provide steady end-user experience across processes, geographies and languages.

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Grow with YASH

To learn how we can help you grow with our IT service desk services, please
contact us NOW!