Enterprise Services, Customer Management Customer Co-creation, The Mindset Shift as Steppingstone to Customer Success Management (CSM) Lakshmi Nanduri September 11, 2019
Enterprise Services On a Discovery Wave to Growth | Nuances of Dynamic Business Process Management and Business Value Model Proposition Lakshmi Nanduri August 2, 2019
Technology Hierarchy of Intent | Digital Ethics & Privacy Considerations for Businesses for the Outside-in View! Lakshmi Nanduri January 28, 2019
Digital and Automation Building Customer Value Proposition in Today’s Information Age Lakshmi Nanduri January 11, 2019
Digital and Automation SMAC IT – Value Stream Mapping Pertinent in Today’s Digital Age Lakshmi Nanduri December 21, 2018
Infrastructure Services Service Integration and Management– A Service Capability & Not a Process Lakshmi Nanduri November 2, 2018
Enterprise Services, Analytics Fusion of Analytics and Service Management in Today’s Digital Age Lakshmi Nanduri September 7, 2018
Digital and Automation Part 2 – Dawn of DX Economy & Rise of EXOs, How can Service Management Complement? Lakshmi Nanduri August 23, 2018
Digital and Automation, Enterprise Services Dawn of DX Economy, Rise of EXOs (Exponential Organizations), How can Service Management Complement? Lakshmi Nanduri June 1, 2018
Digital and Automation, Enterprise Services PMOs & SMOs – From Ideation to End-of-Shelf, Which Way for What? Lakshmi Nanduri June 1, 2018
Digital and Automation Catalog Your Services for Times of ZMOT (Zero Moment of Truth) and Digital Age Lakshmi Nanduri April 17, 2018
Digital and Automation The Twin-effect of Speed of Change & Disruptive Innovation: Part 2 – Considerations for OCM Lakshmi Nanduri March 9, 2018
Digital and Automation The Twin-effect of Speed of Change & Disruptive Innovation: Part 1 – Considerations for OCM Lakshmi Nanduri February 16, 2018
Enterprise Services, Analytics Reinvent Performance Management with Business Performance Measurement (BPM) Systems Lakshmi Nanduri February 6, 2018
Enterprise Services, Analytics One Number You Need to Grow on Customer Understanding Lakshmi Nanduri February 6, 2018
Digital and Automation A Paradigm Shift to the New Breed Called Exponential Organizations – 10x Faster, Better & Cheaper Lakshmi Nanduri January 16, 2018
Enterprise Services IT Governance and Integrated Framework of Best Practices Enabling Businesses Lakshmi Nanduri December 15, 2017
Infrastructure Services ITIL – Demystifying Misnomers and Misconceptions Lakshmi Nanduri November 10, 2017
Infrastructure Services The ‘IS’ and ‘IS-NOT’ of ITIL – A Cursory Look @ Some Popular Misconceptions Lakshmi Nanduri September 11, 2017
Enterprise Services, Analytics Metrics & Measurement Framework using MoSCoW & GQM Methods Lakshmi Nanduri September 7, 2017