Boost operational efficiency with YASH’s 24×7 IT service desk solutions
YASH Technologies’ comprehensive IT service desk solutions help organizations implement, transform, and consolidate service desks by leveraging industry best-practices and domain experience.
YASH has a rich history of supporting & transforming IT Service Desks of multiple Fortune 500 organizations. Our clients are able to access the full spectrum of support services, in accordance with ITIL standards. More than 50% incidents or user requests are resolved first-time by first-level support – meaning impacted employees will be equally productive.
Whether onsite or offshore, YASH provides 24 x 7 support with complete ticket management throughout the entire ticket lifecycle, from open to close. We offer multilingual support across technologies to cater to clients worldwide. We leverage a centralized service management system, ACD, and more to offer best practices and service delivery to clients.
Our IT Service Desk solution leads to cost-effective business alignment and operational efficiencies, and offers a migration strategy that ensures a robust, risk-averse transition from existing business models to new ones.
We offer a wide variety of services for end user including:
Embed continuous improvement into your IT infrastructure and get more than what you think with YASH
Clients can expect continuous improvements over time in terms of service level and cost improvements.