Envision. Engage. Empower Envision. Engage. Empower Enterprise Portals: Accelerator - Chemical
Accelerator Solutions for Chemical Industry
Chemical industry solutions, coupled with the Portal Accelerator Program, provide the ideal platform for companies to build an adaptive chemical network through a continuous cycle of the build, execute, and adapt.
During the Accelerator program, we implement one of the following solutions listed in the three challenge areas using a portal as the delivery vehicle.
Chemical Manufacturing Operational Excellence
Ensures constant innovation in products and services, creates lean and agile manufacturing processes, enables collaboration across fragmented plant facilities, and retains and motivates workforce.
- Plant Operations Management: Integration of data from ERP, process control systems, manufacturing execution systems (MES), and material safety data sheets (MSDS). Provides support for production planning and execution, batch/continuous production, predictive/preventative plant maintenance, and product and process quality reporting
- New Product Life Cycle Management: Providing an integrated environment for engineers, manufacturers, suppliers, sales and marketing to effectively share information, collaborate, and improving product quality with integration of MSDS and Laboratory Information Management Systems (LIMS)
- Project Portfolio Management: Features include Project Selection using scorecards, Project Scheduling, Resource Allocation, Progress Tracking, and Project Dashboard
- KPIs and Dashboards: Role-based dashboards for access to real-time and event-based data from production, order fulfillment, supply chain and logistics, and human resources information systems
- Collaboration and Knowledge Management: Key features include global collaboration tools like instant messaging, discussion forums, wikis, blogs, podcasts and enterprise content management systems
- Employee Self-Service: Provides online functionality for performing self-service transactional services such as recruiting, performance assessment, learning management, travel and expense management
Supply Chain Collaboration
Enables collaborative business processes across the extended supply chain to improve business agility and better respond to changes in supply and demand.
- Supply Chain Visibility: Integration with existing systems for Global Inventory Visibility, Logistics Management, Inbound and Outbound Visibility,and Supplier Management
- Supplier Management: Features include Supplier Sourcing, Procurement,Supplier Collaboration, and Supplier Performance Management
- Transportation Management: Features include Driver and Vehicle Allocation, Route and Fuel Optimization, and Driver Management
- Warehouse Management: Features include Inbound Processing, Outbound Processing, and Facility Layout Optimization and Storage
- Inventory Management: Features include Global Inventory Management across multiple locations, supplier integration for better inventory replenishment, and demand forecasting
- Order Management: Features include order consolidation across all channels, real-time inventory visibility, dynamic sourcing of inventory across locations, and real-time visibility into the status of order
Customer Service
Helps you execute on the B2C strategy by building brand awareness, enabling online transactions and service delivery, and promoting sales.
- Sales Order Management: Features include order entry, order fulfillment, pricing and billing, and historical data analysis and decision support
- Opportunity Management: Helps track customers across different channels (web sites, dealer network, and overseas agents) to gain visibility into opportunity history, progress, and key decision makers and includes features like customer segmentation, profitability analysis, and lead and opportunity analysis
- Service and Complaint Management: Allows resolution of customer complaints to better manage product returns, recalls and billings by providing access to product and service information sources such as MSDS, TDS or CoAS
- Customer Self-Service: With features like searching products, checking order status, providing online help and FAQs, live chat, email and phone support
- Online Product Catalog: Providing information about product and service category, detailed specifications, images, pricing information
- Sales Report and Web Site Statistics: Features include sales reports, viewing web site statistics, repeat orders, click trials and frequent searches
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