Customer Relationship Management
Specialized CRM Solutions, Applications, Software for all Industry Verticals
In such a competitive global marketplace, companies must focus on attaining new customers, retaining the loyalty of existing ones, and enhancing customer satisfaction in a holistic manner. Customer relationship strategies vary widely across different industry verticals, and each has its own set of challenges.
YASH provides holistic Customer Relationship Management solutions that cater to all aspects of a CRM application:
- Campaign Management
- Customer and Sales Analytics
- Customer Interaction Service Center Management
- Dealer Network Management
- Internet Sales and e-Commerce
- Retail Channel Management
- Sales Force Automation
- Service Management
Our CRM services include:
- CRM strategy development
- User research and assessment to ensure high adoption rates
- Multi-channel strategy, design, and integration
- E-Business and web solutions
- Package evaluation, selection, customization, deployment, integration, and ongoing management
CRM Solutions Offered
- SAP CRM – Make intelligent business decisions with comprehensive CRM solutions from SAP.
- Clarify CRM – A robust, comprehensive, end-to-end customer relationship management package by Amdocs.
- Oracle CRM – Helping companies around the globe to build stronger, longer-lasting customer relationships.
- Microsoft CRM – Empowers your employees to boost sales, satisfaction, and service with automated CRM.
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